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I am disappointed that the base plate on my Gaggia Baby corroded badly. I've had it about 5 years and the corrosion started within its first year. The base plate is made of very poor aluminium alloy which corrodes and oxides. Once it starts, it spreads and gradually lifts most of the paint off leaving most unsightly, corroded metal underneath. Even where paint is left you can see that the surface is lifting away from the corrosion. It got to the stage where I was ashamed when people come into the kitchen and see it so I had to replace it.
Now that I've got that moan off my chest, which is Gaggia's problem, I can say that finding, ordering and receiving a replacement were an absolute doddle on this website. I ordered the replacement on Monday and it has been delivered today, Thursday. Excellent service. I only hope it lasts better than the old one though the paint and alloy look very similar.
Only one week to ship to FRANCE some parts for my GAGGIA Pure coffee machine.
Broke a part off my coffee machine rendering it unusable and thought it would be too difficult to source a part but came across this site via Google.
The part I wanted wasn't listed with the common parts but the process of identifying the part on the diagram and emailing a request was very directed and simple. The response was within an hour, complete with links to add straight to basket and checkout, and once ordered part was dispatched same day. Postage was very reasonable and had express options.
Thank you. I have had excellent service from the gentleman whose name begins with Z in responding to my initial enquiry and subsequently.
The website is easy to use and effectively managed .
I will no doubt explore the website a little more when I have a moment
I do not normally provide testimonials as businesses have to give decent service to survive these days - however, MrBean2Cup go 'the extra mile' and give excellent service, advice and support. Their website is brilliant giving easy access to the Service Manual and detailed Parts diagrams and prices. My next coffee from my Gaggia Brera will be raised as a thank you to MrBean2Cup !
The web site offers a good list of Gaggia parts at reasonable prices. My spares were delivered as promised which has restored our morning elixir coffee fix, to full motivating effect.
I returned from 2 months abroad, to find my Gaggia Baby not making coffee, although the steam spout did work.
I looked in forums on the internet, which said there must be a calcium blockage; but I had used a special filter in the water tank from Oct. to Jan., and only made 2 cups a day. Then I checked your website and found your very easy and specific Trouble Shooting Tips for my Gaggia, which told me it may be an air lock (after not having been used for a while), and told me exactly what to do to get rid of it.
Thank you so much for your great website and service! My Gaggia Baby works again, and for good measure I gave it a simple clean and decalcification's well.
Just bought our second gaggia classic coffee machine from Mr bean 2 cup but have always bought coffee from them as well . There is definitely no coffee to compare to Mr beans coffee as we have bought it for years .
As always mrbeantocup comes out top I have a gaggia titanium that had a leaking steam valve.I purchased a new one and works as good as new. Knowing that that there is a specialist parts supplier with excellent service and a large stock of parts means that, rest assured you only have to wait a few days before your machine is up and running again.
Ordered new machine, Gaggia Anima Prestige, to replace 12 year old gaggia classic. Arrived the day after despatch so great service and delighted with coffee produced.