Right to Cancel Policy

Right to Cancel Policy

 

1. Right to cancel
You have the right to cancel your contract (order) within 14 days without giving any reason.

2. Cooling off period
The cancellation period will expire after 14 days from the day when you had possession of your goods.

3. Informing us
To exercise the right to cancel, you must inform us (Mr Bean2Cup Webshop Ltd, 150 B Greenford Road, Harrow, HA1 3QP, United Kingdom, Opening hours: Mon-Fri 9am - 5pm, Tel:020 330 55845, E-mail: info@gaggia-parts.co.uk) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail).

4. Cancellation form
You may use this cancellation form but it is not obligatory.

5. Deadline
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

6. Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than –
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

7. Retention of reimbursement
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

8. Return of goods
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

Our Return address:
Mr Bean2Cup Webshop Ltd
150 B Greenford Road,
Harrow,
HA1 3QP
United Kingdom

9. Return cost
You will have to bear the direct cost of returning the goods.
Return postage cost might be calculated on the followings:

Royal Mail services
Other Couriers

10. Consumer's liability for diminished value of the goods
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

11. Exclusion of your right to cancel

You cannot exercise your right to cancel if at least one of the following conditions met

- You have fitted the item
- You have used the item
- You have left signs of wear on the item
- You have broken the item

"Fitted" means the item was installed partially or fully in the coffee maker. 
"Used" means the item was employed for any activity.
"Signs of wear" means the item had received marks which was not present at the time of delivery.
"Broken" means the item became unusable for purpose.

In other words, any activity which differs from unpacking the item, examining and packing it back for return disqulifies for retruning the item(s) for refund.